Terms of Use.

By accessing this website or hiring services from Alfa10X Soluções Digitais, you declare you have read, understood and fully accepted these Terms. If you do not agree, please stop using the services immediately.

Alfa10X provides strategic consulting, software development, digital marketing, growth, automation and Artificial Intelligence solutions.

Scope, deadlines and deliverables for each project are defined in a digitally signed commercial proposal between the parties.

Forms and contact channels require true, complete and updated information. You are responsible for the accuracy of the data provided and for the confidentiality of any access credentials we issue.

All site content — including brand, logo, layout, source code, copy, images, video, methodologies, proprietary frameworks and technical materials — is owned exclusively by Alfa10X Soluções Digitais or its licensors.

Reproduction, distribution, modification or commercial use without prior express written authorization is forbidden. Client-specific deliverables follow the assignment clauses defined in contract.

It is permitted to browse, consume content and contract services for legitimate purposes.

It is forbidden to:

• Reverse engineer, mass-scrape or attack the infrastructure.
• Publish unlawful, offensive, discriminatory or third-party-infringing content.
• Use the Alfa10X brand misleadingly or without contractual authorization.
• Bypass security, authentication or billing mechanisms.

Materials sent by clients (briefings, assets, data) remain your property. You grant Alfa10X a non-exclusive license to use them solely to deliver the contracted services, observing confidentiality and LGPD.

Amounts, payment methods, adjustments and cancellation conditions are defined in each proposal. Default exceeding 15 days authorizes service suspension and collection with interest and adjustment, without prejudice to other legal sanctions.

We work with a 99.5% target uptime for systems hosted under our responsibility, excluding scheduled maintenance windows and third-party outages (cloud providers, payment gateways, social networks).

Specific support and response SLAs follow the level contracted on each project.

Alfa10X is not liable for indirect damages, lost profits or losses arising from misuse of services, third-party failures, fortuitous events or force majeure.

Total liability, in any case, is limited to the amount actually paid by the client in the 12 months preceding the triggering event.

Either party may terminate the contract upon written notice, observing the deadlines and penalties defined in each proposal. In case of serious breach, termination is immediate, without prejudice to applicable legal measures.

Personal data processing follows Law 13,709/2018 (LGPD) and is detailed in our Privacy Policy. Cookie usage is described in the Cookie Policy.

These Terms are governed by Brazilian law. The Court of Santa Maria — RS is elected, with express waiver of any other, however privileged.

Alfa10X may update these Terms at any time. Material changes will be signaled on the site at least 15 days in advance. Continued use after the effective date implies acceptance of the new version.

Questions about these Terms? Reach us via the official channels below.